PRICE MATCH GUARANTEE

Exceptional Jewelry. Exceptional Value.

At ONLY CARAT, we believe choosing fine jewelry should be an experience filled with confidence, clarity, and excitement.

We are committed to offering thoughtfully crafted lab-grown diamond jewelry at competitive prices. If you discover a genuinely comparable piece at a lower advertised price from another established retailer, our team would be happy to review the offer under our Price Match Guarantee program.

Our goal is simple: to help you feel confident in both the beauty and value of your purchase.

Our Price Match Commitment

Fair Pricing. Transparent Comparisons. Personalized Assistance.

We understand that choosing the perfect diamond or fine jewelry piece is an important decision.

Our Price Match Guarantee is designed to help you make that decision with greater confidence.

Eligible requests are evaluated by comparing the diamond's quality, jewelry specifications, product availability, and verified selling price.

When an offer meets our price-match requirements, ONLY CARAT may approve a matching price before your order is placed.

How Our Price Match Works

01. Find Your Favorite Piece

Explore the lab-grown diamond rings, earrings, necklaces, bracelets, and fine jewelry collections available at ONLY CARAT.

Choose the piece that best matches your personal style and preferences.

02. Find a Comparable Offer

If you discover a similar piece at a lower advertised price from an established jewelry retailer, keep the product link and relevant details.

The competing piece should have comparable diamond specifications, materials, craftsmanship, and overall design.

03. Share the Details

Contact our team with the ONLY CARAT product link, competitor product link, advertised price, and any available diamond certification details.

Our team will carefully review the comparison.

04. Receive Your Price Review

We will assess the submitted information against our eligibility requirements.

If your request qualifies and is approved, we will confirm the applicable matched price before you complete your purchase.

What Qualifies for a Price Match?

To ensure an accurate and fair comparison, the following factors are considered.

Diamond Quality

• Diamond origin: lab-grown compared with lab-grown

• Diamond shape and cut quality

• Carat weight or total carat weight

• Diamond color and clarity

• Available grading or certification details

• Other relevant diamond characteristics

Jewelry Specifications

• Jewelry category and overall design

• Metal type, such as gold or platinum

• Metal purity, such as 14K or 18K

• Setting style and craftsmanship

• Number and arrangement of diamonds

• Comparable product dimensions and specifications

Competitor Offer

• The competing product must be available for purchase.

• The advertised price must be current and publicly verifiable.

• The retailer must be an established seller of fine jewelry.

• The comparison must be based on equivalent products and selling conditions.

• The competing price must be supported by a valid product listing or published offer.

Products do not necessarily need to have identical names, but they must be sufficiently comparable in quality, specifications, and value.

Price Match Exclusions

Certain offers or products may not qualify for a price match.

These may include:

• Clearance, liquidation, and closeout sales

• Expired or unavailable promotional offers

• Limited-time or limited-quantity discounts

• Auction listings and secondhand jewelry

• Private sellers or unverified third-party listings

• Membership-only prices and personalized coupons

• Bundle offers, gifts with purchase, and loyalty rewards

• Incorrect or unverifiable advertised prices

• Products that are out of stock or unavailable

• Distinctive or custom-designed pieces without a genuinely comparable alternative

Price comparisons may also account for applicable shipping charges, currency differences, taxes, and other relevant purchasing conditions.

Information Required for Your Request

To help our team evaluate your request, please provide:

1. ONLY CARAT Product

The product name or direct link to the jewelry piece you are interested in purchasing.

2. Competitor Product

A direct link to the comparable product offered by another retailer.

3. Advertised Price

The competitor's current selling price and any relevant pricing information.

4. Product Specifications

Available details about the diamond, metal, setting, and certification.

5. Your Contact Information

Your name and email address so our team can respond to your inquiry.

Providing complete information helps us evaluate requests more accurately.

Important Terms & Conditions

1. Price match requests must be submitted and approved before completing a purchase.

2. Each request is subject to product comparability, eligibility, and price verification.

3. ONLY CARAT may request additional documentation to verify diamond quality, certification, specifications, and pricing.

4. A competitor's advertised price must be valid and available at the time of verification.

5. Any approved price adjustment will be communicated before the customer places the order.

6. Price matching cannot automatically be combined with other discounts, promotional codes, or special offers.

7. Only genuinely comparable products qualify for consideration.

8. ONLY CARAT may decline requests that do not meet the published eligibility criteria.

9. Program terms may be revised for future requests, subject to applicable law.

10. Nothing in this policy limits any rights customers may have under applicable consumer protection laws.

Frequently Asked Questions

Does ONLY CARAT offer price matching?

ONLY CARAT reviews eligible requests involving comparable lab-grown diamond jewelry available at a lower advertised price from an established retailer. Approval depends on the applicable eligibility criteria.

Can I request a price match after placing an order?

Under this program, price match requests must be submitted and approved before purchase. For an existing order inquiry, please contact our customer support team.

Do the diamonds need to have identical specifications?

Comparable diamonds should closely match in origin, shape, carat weight, cut quality, color, clarity, and other relevant characteristics. Our team will evaluate the available details.

Can I request a price match for a custom engagement ring?

Custom and uniquely designed jewelry may require an individual review. Price matching is possible only where a genuinely comparable offer can be verified and the request meets the program criteria.

Are promotional discounts eligible?

Limited-time offers, coupon-based discounts, clearance prices, and certain promotional deals may be excluded from consideration.

How do I submit my request?

Visit our Contact page and provide the product links, competing price, and relevant specifications. Our team will review the information and respond with the next steps.

Confidence in Every Carat

Your Perfect Piece Deserves the Right Value.

At ONLY CARAT, we believe exceptional jewelry should come with thoughtful guidance and transparent pricing.

Whether you're selecting an engagement ring, celebrating a milestone, or discovering your next favorite piece, our team is here to help you make an informed choice.

Have a comparable price you'd like us to review?

Contact our team to discuss your request before placing an order.

Request a Price Review

https://www.onlycarat.com/pages/contact

Every price match request is subject to eligibility verification and approval under the applicable program terms.